Click here to read our COVID-19 protocol.
Throughout this global pandemic, House Call Vet RVA has continued to provide an essential service for pets & pet parents requesting in-home veterinary care. In order to continue to do so, we have adopted the following policies and protocols.

  • As of 11/19/2020, ALL communication must be done through our WEBSITE. Please visit our commonly used forms page to fill out and submit the appropriate form.
  • If you are unsure of which form to choose, please visit our contact page to submit your request or question.
  • Appointment requests, questions, and all other communications will not be answered through email or phone calls.
  • However, requests submitted through the website will be answered in a timely manner. This is a CRITICAL and necessary change in order for us to continue to provide in-home veterinary care.

We understand this is a difficult time for everyone and appreciate your understanding,

Kaitlyn Hemsley, DVM
House Call Vet RVA, PLLC

House Call Vet RVA is an ambulatory facility and does not provide emergency veterinary care, nor is veterinary care offered outside of a scheduled appointment time.

Virtual Visits

We’re here to answer your questions and concerns about your pet.


To be eligible for a virtual visit or telephone consultation, a pet must have a standing Veterinary-Client-Patient-Relationship with House Call Vet RVA, PLLC.

  • This means an animal must have had a physical exam performed by a House Call Vet RVA, PLLC doctor within the past year.
  • If your pet is new to our practice or is overdue for their annual visit (has not been seen within the past year), please visit our online appointment page!
  • Please note, any medical emergency such as changes in or difficulty breathing, trauma, changes in alertness or altered mentation, seizures, or other neurologic abnormalities, should NOT be scheduled for a virtual visit.
    • Please contact your local 24/7 veterinary emergency center instead. You can access our list of recommended ERs on our contact page.
  • Virtual Visits are offered Monday, Tuesday, Wednesday & Friday and are based on the veterinarian’s availability.

Examples of general virtual or telephone consultations include:

  • General medical concerns, questions, and/or treatment plan questions
  • New puppy/kitten questions
  • Pet behavioral questions
  • Questions regarding medications, diet, or supplements
  • Pet weight management and nutritional questions
  • Long term monitoring
  • Travel related questions
  • Parasites seen in the stool

Virtual Visits $60 / 30 minutes, pro-rated by 15 minutes

Request a Visit