Reviews

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APPOINTMENT
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We love our clients and patients!

We know you have a lot of choices when choosing the best Richmond, VA, in-home veterinarian, and we’re happy that you’ve decided to join the House Call Vet RVA family. Your kind words and feedback help us continue to provide over-the-top service to you and your pet. If you enjoyed your visit, we’d love to feature your review on our website! Please feel free to use the form below.

*Once you submit this review, you will be redirected to leave a Google Review. Thank you!

Brian T.

We were extremely expressed with House Call Vet RVA and Dr. Kaitlyn Hemsley.

We recently experienced the sudden decline of the quality of life of our beloved German Shepherd. His pain and suffering came about quickly and we needed immediate professional care during this difficult time.

Dr. Hemsley was flexible with her schedule and was able to respond to our residence the next day. (Their website online scheduling was simple and easy to use)

Dr. Hemsley arrived on time and was kind, compassionate, and professional throughout the entire End-of-Life Care procedure.

We would highly recommend her and House Call Vet RVA to any person in need of End-of-Life Care for their pet.

Megan W.

I cannot say how happy I am I found Dr. Hemsley. I had to say goodbye to my fur baby I have had since he was a puppy and it was the hardest decision I have had to make. She made the process so easy and loved on my boy like he was her own. Thank you so so much.

Karen W.

Dr. Kaitlyn was amazing. She was gentle and informative as we planned everything. Our adult kids and two of their friends wanted to be there as well to surround our sweet boy Nelson with love. Dr. Kaitlyn welcomed them anyone to be there for Nelson. She was so kind and gentle and compassionate throughout the whole process. It was still sad but Dr. Kaitlyn made it beautiful and peaceful. I will be forever grateful to her for the gift she gave me and my family.

Sherrye W.

Deciding it is time to have your dog ‘cross the bridge’ is such a difficult decision. I can’t imagine having anyone other than Dr. Hemsley help me thru this process. She has a gift to put you immediately at ease. She is compassionate, and caring, knew just what to say and when to say it, and provided such dignity for those last moments. Her “bedside” manner was impeccable. The community is so very fortunate to have someone like Dr. Hemsley supporting pet owners.

Eddie S.

Dr. Hemsley was absolutely phenomenal. Not only was she thorough in detail and empathetic, she brought actual peace to our home during the most difficult decision our young family has made. Our dog, Erin, was preeeety wary of vets (innate sense, I don’t know), but even she was at peace with Dr. Hemsley. The process was peaceful, loving, and quick. The dignity and grace that Dr. Hemsley was able to provide to our baby in her final moments is something I will never forget and will never take for granted. There aren’t words that would do justice to how appreciative we are to have had someone like Dr. Hemsley to guide us on this journey.

Laura A.

Can’t thank you enough for all of your support. We miss our boy Dex but you took care of him until the very end.

Greg L.

We cannot thank Dr. Helmsley enough for what she did for us and our sweet Stella this morning. The compassion she showed to all of us was amazing and we very much appreciate her.

Scott C.

Dr. Hemsley is amazing. Our Charlie was comfortable with her, and she treated him like her own dog. It’s not easy letting a fur baby go, but she made it bearable knowing that he was at home around family in a familiar place and not a cold, sterile vet office. Definitely recommend if you find your family needing her services.

Patricia S.

Such compassion. My Jerri was given utmost dignity during her passing over. So peaceful and no pain for her. I highly recommend.

Laura C.

Deciding to have home euthanasia was the only option we could do to provide our pet and our family the most special, compassionate, loving, and intimate experience. The passing of a much-loved pet is an emotional time for a family, and the home euthanasia provided us our last loving moments with our pet. Dr. Helmsley is very gentle and supportive of the pet and family. She “carried” us as we said all of our last goodbyes. We feel we got the closure we needed. We highly recommend her and HCV/RVA AAA+++

Amy L.

Love the way Dr. Hemsley treats our babies like her own! Highly recommend!

Taylor D.

Dr Hemsley was an amazing doctor to both work with and have care for my own pets. When my kitty Smokey had reached his time I wanted him to be surrounded by the comfort and peace of his own home and family. Dr Hemsley came to my house and made that wish for our family. In a moment of immense grief she provided the comfort of a peaceful passing. For that I am forever grateful. If you want a veterinarian that will go above and beyond to care for your pets as if they are her own then Dr Hemsley is your new vet. She also does holistic medicine for people interested in trying acupuncture and other options for their pets health and healing.I can’t say enough great things about this amazing doctor and person.

Peggy T.

Dr.Hemsley was with us to help our cherished boy, Bankston, move on. Her confidence and skill, awareness of not only what Banks needed, but also, what I/we needed and her sweet, kind spirit made a difficult time filled with deep compassion and caring. I cannot imagine going through our time with anyone else but Dr. Hemsley. Thankful that God directed my steps to her! Thank you, Dr. Hemsley!!💕

Jennine B.

What a difference this makes! We were apprehensive about the process and how the process would work, but Kaitlyn was fantastic. Highly respectful and very caring. We feel it also gave our dog some closure. Thank you, Dr., for making this time a little bit better.

Jamie S.

Dr. Hemsley is an amazing vet and I’m absolutely so thankful for her. She was there during one of my hardest moments as an adult pet owner. Her caring manner and warmth helped me and shadow. I would highly recommend House Call Vet RVA. Thank you ♡

Stacey M.

Had to put my beloved cat down. Heartbroken but Dr. Hemsley was wonderful. She gave me a pet picture frame with her paw print, sent me sympathy card and donated $ in my cat’s name to an animal hospice.

Sarah C.

Driving an eighteen wheeler and having fur babies with me can be hard sometimes. Especially when an emergency situation comes up. My fur baby of 16 years had cancer and our regular vet had been keeping a check on it every couple of weeks when we were home. We had the surgery to remove it and unfortunately it grew back. After our last check up; went back to work in the last 3 days the cancer grew so much and her health declined so I fast,I called house call and she came out to meet us. She was kind and helpful. I really appreciated her making time for us when it was needed the most.

Rebecca V.

Dr. Hemsley was quick to respond to my inquiry about home euthanasia for our family’s dog and answered all my questions. When it came time for the procedure, Dr. Hemsley was so patient with us during those last precious moments. We received a warm hand written card a few days later with a note about a donation being made on behalf of our sweet Kylie. ❤ Our family highly recommends Dr. Hemsley to anyone looking for at home vet services.

Margaret S.

Dr Hemsley is the best Vet my dogs have ever had. She is very compassionate with each animal, thorough, and gives them individual attention as if they were her own.

My 13 year old dog was recently abducted from adjacent to my property. Immediately upon hearing the news that ODie was missing, Dr Hemsley sprang into action and made laminated signs and delivered them to my home. She has driven around the neighborhoods near where I live looking for my dog. You do not find that kind of dedication very often. She is a valued “friend” of my canine pack.

I highly recommend her services.

Margaret S.

Dr Hemsley is the best Vet my dogs have ever had. She is very compassionate with each animal, thorough, and gives them individual attention as if they were her own.

My 13 year old dog was recently abducted from adjacent to my property. Immediately upon hearing the news that ODie was missing, Dr Hemsley sprang into action and made laminated signs and delivered them to my home. She has driven around the neighborhoods near where I live looking for my dog. You do not find that kind of dedication very often. She is a valued “friend” of my canine pack.

I highly recommend her services.

Robbie M.

When you find a vet who comes to your house, its great. When you find a AMAZING vet, who comes to your house and takes care of the things you couldnt imagine doing, its INVALUABLE. That’s Dr. Hemsley for you. She was kind, easy to talk to, and extremely knowledgeable (duh!). She made everything easy on my pupper and myself. Thank you again for everything Doc!

Kim G.

Dr. Hemsley has worked with my Rescues and my hospice fosters. She is kind and caring and an EXCELLENT diagnostician. I have had her look at my pets and already have an idea and confirm it through tests. She has a gift as a vet!!!

Katie N.

I cant speak highly enough about my experience with Dr. Hemsley with House Call Vet RVA! My family and I had to say goodbye to my favorite little man Max-a-million this week after 16 years with him 😭😭😭. He had been suffering from an older back injury and health complications from dog diabetes, and we noticed his health was quickly declining over the past couple weeks. I felt so overwhelmed and had no idea how to handle everything that was going on with him.

I called Dr. Hemsley on Sunday morning because little Max could barely move and appeared to be in so much pain. She was at our home just a couple hours later and did a quality of life consultation with my family and me. I was blown away by her professionalism and the genuine care she showed towards my family during this difficult decision. Dr. Hemsley was incredibly knowledgeable, she helped us understand what Max was experiencing, and her objective yet compassionate guidance through this difficult time. With Dr. Hemsley’s guidance, my family and I felt comfort in saying goodbye to our sweet Max.

I cant thank Dr. Hemsley enough for the support she showed my family and Max during his last few minutes while we said goodbye. She was patient with Max and waited until he was completely relaxed and comfortable before taking his trip to heaven.

I could never imagine putting him through the anxiety and stress of going to a vets office to be put down. His last moments were beautiful and peaceful, surrounded with loved ones on his favorite spot on the couch. Dr. Hemsley, I cant thank you enough for helping our family and Max-a-million through this heart crushing experience… Max is family and I am so relieved that you helped him go in a painless and stress free way.

Don C.

Dr. Hemsley was wonderful when it came time for our special girl Lucy to slip away. Her warm, friendly demeanor and love for animals were obvious. We are grateful to have been able to have her visit our home in Lucy’s time of need. I highly recommend Dr. Hemsley to anyone who needs in-home care for their pet.

Michael D.

Great experience all around. Everything was very professional and super convenient. I’d recommend this service to anyone.

Jordan S.

Dr. Hemsley is fantastic! My cat had a cough and no one was able to tell me what was going on, but Dr. Hemsley was able to help me out after spending a few minutes with my furry friend, Oscar! Cannot recommend her enough!

Katie N.

I cant speak highly enough about my experience with Dr. Hemsley with House Call Vet RVA! My family and I had to say goodbye to my favorite little man Max-a-million this week after 16 years with him. He had been suffering from an older back injury and health complications from dog diabetes, and we noticed his health was quickly declining over the past couple weeks. I felt so overwhelmed and had no idea how to handle everything that was going on with him.

I called Dr. Hemsley on Sunday morning because little Max could barely move and appeared to be in so much pain. She was at our home just a couple hours later and did a quality of life consultation with my family and me. I was blown away by her professionalism and the genuine care she showed towards my family during this difficult decision. Dr. Hemsley was incredibly knowledgeable, she helped us understand what Max was experiencing, and her objective yet compassionate guidance through this difficult time. With Dr. Hemsley’s guidance, my family and I felt comfort in saying goodbye to our sweet Max.

I cant thank Dr. Hemsley enough for the support she showed my family and Max during his last few minutes while we said goodbye. She was patient with Max and waited until he was completely relaxed and comfortable before taking his trip to heaven.

I could never imagine putting him through the anxiety and stress of going to a vets office to be put down. His last moments were beautiful and peaceful, surrounded with loved ones on his favorite spot on the couch. Dr. Hemsley, I cant thank you enough for helping our family and Max-a-million through this heart crushing experience… Max is family and I am so relieved that you helped him go in a painless and stress free way.

Brandi N.

Dr. Hemsley is a terrific veterinarian! She always provides such great care for my animals!! I would definitely recommend her for your pets health care needs!

Amie G.

Dr. Kaitlyn is amazing!!! She has taken care of our newest pup Pearl from the beginning. She takes the time and never makes me feel rushed! She is very knowledgeable and all my pups love her!! She has also answered random dog question texts too!! She is great!

Lisa S.

Dr Hemsley came to our home and saw ALL four of our animals in one visit… this was a major relief because we had, an outdoor cat, 70 lb dog, escape artist cat, and a special needs cat who sounds like he is getting an exorcism when in the car. Plus I had a newborn baby at the time. There was NO way I could have gotten them all in a car to drive to a vet office! She handled all of our animals with love and care and even our outdoor cat got his shots!